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DELIVERY DETAILS

 

Your order delivery

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are over-sized and your items are well-protected.

 

 

Your order is delivered wherever you want

- Your order is delivered wherever you wish: to your home address, to your workplace, to your holidays' address, at some friends'...

- We deliver throughout France and European territories. We are currently not able to distribute outside of Europe via the shopping website. Should you wish to receive items from our website to a location outside of the European Community, please contact us and we will do our best to help out.

 

Delivery Time

We will ship your order as soon as we can, subject to payment authorisation and stock availability. We aim to process and ship your order by the next working day. Deliveries to France shall reach you within 48h and deliveries to European countries within 5 days.

 

Shipping costs

Shipping costs vary according to products weight and the delivery place.
Shipping costs are mentionned in the CART section before you place your order.

 

Returns and exchanges

We are sure of the quality of our products; however should you wish to return any one to us you can do so, with the transport costs prepaid, within 15 days of the receipt of your order. We can either send a replacement or return your money to you.

If we make a mistake in your order we shall correct the error at no charge.

All shipments are insured.  Any damage produced during transport must be claimed within 24 hours of the receipt of the goods.

We cannot accept returned products that have been manipulated, or transformed in anyway.

Once the product has been received at our premises it will be checked, following which we will proceed to either send the replacement or return the money.